TapeTrack

Manage your tape library

with absolute confidence

Managing computer backup tapes isn’t as simple as it looks. Whether you’re looking to replace your Excel spreadsheet or that home-grown tape management database your boss wrote 20 years ago, you need a solution that not only meets your expectations but exceeds them.

Designed and supported by people with a passion for managing computer backup tapes, TapeTrack is trusted by more than 4000 companies around the world.

Make some time to have a live demonstration and find out why just how simple it can be to manage your tape library with absolute confidence.

Hosted or on-premises

Run it yourself or we can run it for you

You can run your TapeTrack Server on Windows or Linux in your own datacenter, or we can host it for you at no additional cost. Either way we have you 100% covered with technical support, documentation and plenty of how-tos.

2FA

Security

Encryption, 2FA and Single Sign-On

We get that your backup tapes are your last line of defense, so we encrypt all TapeTrack communications with strong AES 256-bit encryption. If you want it we’ve also got two-factor authentication and Windows Kerberos Single Sign-On.

Multi-site support

Track your tapes no matter where they are

TapeTrack supports as many data centers as you want, and within a data center you can track any tape to as many locations as you want; tape robot, off-site vault, legal hold, scratch rack, destruction, you name it.

Logging & history

Want to go back in time? Fire up the DeLorean.

TapeTrack logs everything (logins, tape additions, deletions, movements) so if something goes wrong you can see who was involved and what was going on at the same time. Our History Rewind feature even lets you see where every tape was at any point in the past.

Integration

Plenty of Out-of-the-box integrations

TapeTrack integrates with your backup software, automatic tape libraries, off-site vendor and even integrates with Slack so you can query your tapes from the tools you use all the time

Reports

We’ve got more reports than you can think of

TapeTrack has more than one hundred standard reports that you can schedule and email to others, but’s that’s only where the decisions start. You can slice and dice the data for each report so you can get it exactly how you want it, and then produce the report in Text, JSON, Excel, XML, HTML and PDF. Can’t make up your mind? Run all of them; it’s not going to cost you anything extra.

Reconciliation

Things aren’t always where you expect them to be

We get it, you’re busy and things aren’t always done as quickly as you’d want, but at some point, in time you need to draw a line in the sand. TapeTrack allows you to run automated reconciliations against your robotic tape libraries and your off-site vendor, and if something isn’t where it is meant to be the tape will be flagged for further investigation.

Synchronization

Don’t worry we’ve seen it all before

No matter what backup product you’re using we’ve seen it before, and we know how to deal with it. If your backup product is smart enough to know what needs to be moved around TapeTrack will just follow its lead, if it’s not TapeTrack is smart enough to work out what needs to go off-site and what needs to come back.

Frequently Asked Question

TapeTrack communications are encrypted with AES 256 Bit Encryption.

Ability to integrate with Windows Active Directory Authentication and Access Control, as well as Kerberos Single-Signon.

For added security Windows Software is digitally signed.

TapeTrack Stock Control enables you to enter tapes into TapeTrack without barcodes, manage current stock levels and track history of new stock usage.

TapeTrack syncronizes with all major tape management packages and backup software and can even perform reconciliations against third party inventories such as Iron Mountain’s SecureSync.

Supported systems include:

  • BackupExec
  • BRMS
  • CA-1
  • CommVault
  • Control-M
  • HP Data Protector
  • HSC
  • Microsoft Data Protection Manager
  • NetBackup
  • NetVault
  • Networker
  • RMM
  • SyncSort
  • Time Navigator
  • Tivoli Storage Manager
  • TMLS
  • Zara

No need to FTP or install ODBC drivers, TapeTrack integrates out of the box on your preferred platform. Mainframe through to desktop.

TapeTrack will work with any number of tapes, from 1 to millions, but the product isn’t free so there is a point where the product becomes worth the investment.

We have customers with less than 1,000 tapes and these people find the product good value, but from experience people with small numbers of tapes tend to not put much focus or importance on tape management.

The harsh reality is that people buy our product after they’ve had a number of major tape loss and security issues, and the more tapes you have the greater chance you have of losing tapes.

TapeTrack software is available on a 90 day trial period so you can be sure that is the right fit for your organisation.

The trial period gives you fully functional software, installation advice, technical support and staff training during the 90 day period to help you get the best out of TapeTrack.

The product is licensed as a suite of modules, which consists of one TapeTrack Framework Server, and the required modules required to meet the customer’s specific needs. The software can either be leased on a subscription basis or perpetually licensed.

  • TapeTrack Framework Server is the Server back end of the product. You need one of these to connect to.
  • TapeTrack TapeMaster is the administrative interface into the Server component. You need at least one of these, and you might want more for Power Users who wish to run advanced reporting functions.
  • TapeTrack Lite is a Windows Wizard program that walks lesser skilled operators through the tasks of tape management; we call this TapeTrack with training wheels.
  • TapeTrack Sync is a command-line utility that parses reports or ODBC data sources to automatically update location information on the Server.
  • TapeTrack Checkpoint is a specialty program used by customers who slot a large number of tapes. It is speech enabled and reads out slots as you scan the tapes.

TapeTrack runs exactly the same way in the Cloud as it does on-premises.

The only difference is that in the Cloud TapeTrack can’t offer Active Directory authentication and access control and has to fall back to native mechanisms (that are exactly the same but are not managed by your local Windows environment).